At Restart Circle, we are committed to protecting your privacy. This Privacy Policy outlines how we collect, use, store, and protect your personal information when you use our platform, including the AURA AI Assistant, and any other services offered through our website. By accessing or using our services, you agree to the collection and use of your information in accordance with this policy.
1. Information We Collect
1.1 Personal Information
We collect personal information that you voluntarily provide when creating an account, using our services, or interacting with the AURA AI Assistant. This may include:
- Google Sign-Up Information: If you sign up using Google, we may collect your name, email address, and profile picture through Google's OAuth service.
- Contact Information: This includes your email address and any other contact details you provide when signing up or interacting with our platform.
- Payment Information: If you make any purchases, your payment details are processed securely by third-party payment gateways such as Stripe or PayPal. We do not store any payment information on our servers.
1.2 Automatically Collected Information
When you use our services, we may automatically collect certain information to help us improve your experience, including:
- Usage Data: Information about how you interact with the platform, such as the features you use, the content you view, and the duration of your sessions.
- Device Information: This includes your device's IP address, browser type, operating system, and other technical data.
1.3 Third-Party Services
Our platform uses third-party services, such as OpenAI, for providing AI-generated content. When you interact with AURA AI Assistant, your data may be shared with OpenAI in compliance with their Terms of Service. Similarly, any payments you make are processed by third-party payment providers, and their privacy policies govern how your payment data is handled.
2. How We Use Your Information
We use the information we collect to provide, maintain, and improve our services. Specifically, your data is used for the following purposes:
- Account Creation: To enable you to sign up, log in, and manage your account using Google or other methods.
- Personalized Support: To provide tailored responses and support through the AURA AI Assistant based on your interactions and emotional needs.
- Service Improvement: To analyze how you use the platform so we can enhance its functionality and provide a better experience.
- Payment Processing: To facilitate the purchase of premium services or features via third-party payment gateways.
- Communication: To send you important notifications regarding your account, including changes to our policies, service updates, or promotional offers.
3. AI-Generated Support and Disclaimer
The AURA AI Assistant provides non-medical psychological support. However, it's important to note that:
- AURA AI is Not a Substitute for Professional Help: While AURA can guide you through emotional challenges, it is not a licensed mental health provider. If you are facing a mental health crisis or need specific psychological advice, please consult a qualified mental health professional.
- AI Limitations: AURA AI generates responses based on algorithms, and while it strives to provide thoughtful guidance, it may sometimes offer inaccurate or incomplete advice. We strongly recommend users validate AI responses with real psychological experts before making any decisions based on the AI's guidance.
4. Data Storage and Protection
We are committed to safeguarding your personal data and take the following measures to protect it: 4.1 Data Encryption and Security
- All sensitive information, such as personal details and communications with AURA, is encrypted both during transmission and at rest.
- We regularly update our security protocols to ensure your data remains protected from unauthorized access, disclosure, or destruction.
4.2 Third-Party Security
While we take extensive measures to protect your data, please note that third-party services, such as OpenAI and payment gateways, are subject to their own privacy policies and security practices. We encourage you to review their policies to understand how your data is handled by these services.
4.3 Data Retention
We retain your personal data only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, such as maintaining your account and providing our services. You may request to delete your account and associated data at any time by contacting us at support@restartcircle.com.
5. Sharing Your Information
We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:
- With Service Providers: We may share your data with trusted third-party service providers (e.g., OpenAI, Stripe, PayPal) to facilitate the delivery of services, such as AI-generated content and payment processing.
- Legal Requirements: We may disclose your information if required by law or in response to a court order, legal process, or government investigation.
6. Your Privacy Rights
You have certain rights regarding your personal information, including:
- Access: You have the right to request a copy of the personal data we hold about you.
- Correction: You may request that we correct any inaccuracies in your personal data.
- Deletion: You have the right to request that we delete your personal data, subject to legal and contractual limitations.
- Data Portability: You may request a copy of your personal data in a structured, commonly used, and machine-readable format.
If you wish to exercise any of these rights, please contact us at support@restartcircle.com.
7. Verified Member Community
If you join our community of verified members, including access to the private Facebook group, your interactions within the group will be governed by the rules of the community, which prioritize respectful and supportive engagement. Your personal information within the group remains subject to this Privacy Policy, and we will not share group interactions outside of the platform without your consent.
8. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to improve your experience on our platform. Cookies help us recognize you when you return to our site, track usage patterns, and store preferences. You can manage cookie preferences through your browser settings, but please note that disabling cookies may limit your ability to use certain features of our platform.
9. Updates to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. When we make significant changes, we will notify users via email or a prominent notice on our website. We encourage you to review this policy periodically to stay informed about how we are protecting your data.
10. Limitation of Liability
While we take every reasonable precaution to protect your data, we cannot guarantee that unauthorized access, hacking, or data breaches will never occur. By using our platform, you acknowledge and accept these risks. Restart Circle shall not be liable for any damages resulting from the unauthorized use, access, or disclosure of your personal information.
11. Contact Us
If you have any questions or concerns about this Privacy Policy or how we handle your personal data, please feel free to reach out to us at support@restartcircle.com.
Effective Date: Oct 01, 2024
Last Updated: Oct 01, 2024
